Project 1 - Organizational Human Diagnosis
Specific Objective: To raise the degree of relationship among people and professionals, assessing the perception and identity of participants in the company context. Propose actions for the development of people and business.
Steps of the Program:
• Opening Meeting
• Organizational Profile
• Social Diagnosis
• Professional Profile Survey (technical, behavioral, human, and emotional): series of tests, according to the hierarchical level
• Evaluation of the Effectiveness of Procedures in the company
• Report with advice and Recommendations of the Diagnosis
Project 2 – Maintenance of the People Management Program
Specific Objectives:
• Guide the Legal Representative about Human Behavior Strategies;
• Guide the group of Managers about the various issues on People Management;
• Supporting staff in the professional development process.
Services Provided:
1. Individual service to Managers to solve doubts and provide guidance about the practice of People Management, taking ideas and suggestions for the process of Human Behavior Improvement and processes of People Management.
2. Monitoring of the professional’s profile and guidance of individual candidate or group of negative items of human behavior when compared with the needs of the company - focus on technical, behavioral, emotional and spiritual skills.
3. Suggestions for improvement of the Procedures and Processes of Human Resources/People Management, to keep the company in accordance with market practices and in accordance with the internal possibilities approved by the Board of Directors.
4. Conduct small trainings (maximum of 1h30min) and monitoring for integration and harmonization of the staff.
Working hours: It will be of 8 hours a day, for a presential month and up to 2 hours a month, by phone, e-mail or MSN.
Project 3 – Positions and Wages
Specific Objective:
Develop the Management Plan of Positions and Wages through the review of the descriptions, analysis and evaluation of positions. This process may generate changes in the administrative structure as well as in policies and administrative practices.
Goals:
• Establish the relative place of each position in the organizational structure;
• Ensure internal equity and external balance;
• Establish an effective wage policy that allows the retention and professional growth of its employees, according to their skills and behavioral techniques aimed to maintain a healthy and competitive organizational environment;
• Avoid the turnover of staff, especially the talents.
Steps of the Program:
• Analysis of company structure
• Survey of positions in a meeting with HR
• Preparation of descriptions of positions
• Evaluation of positions/Ranking of positions
• Survey of the Reference Wage in the market
• Preparation of the Wage Table
• Establishment of Policy and Procedure of Administration of Positions and Wages
• Drafting of the Wage Framework
• Presentation of the report with suggestions
Project 4 - Professional Select
Specific Objective:
To search and select some professionals, by technical evaluation of their professional and behavior competencies, aligning it with the company’s expectations aiming several areas and segments of the Company operations.
Project Steps:
• Identify of profiles involved such as CO’s, immediate superior, job and candidates.
• Recruitment of personal using multiple ways as agencies companies associates, etc.
• Establish the profile of the candidate: LPC ® - evaluate technical skills and behavioral
Interviews individual and by group dynamics techniques (open to company client representative to participate)
• Psychological Test will be available if the company client request. *
• Sending the final candidates to interviews at the Company (HR and Operational requesting area).
• Preparation of Final Candidates Reports, describing their competencies, both technical and behavior.
• Provide Feedback to the candidates at the end of this process.
Project 5 - Improvement of Human Behavior
Specific Objective:
Advise, i.e. help with professionals so that the aspects of human behavior and social relations, in the organizational reality, it can be changed from rethinking of their daily actions and of tendencies of the professional profile and of the view of competitive and successful companies. It is the change in attitude and behavior of the person.
Steps to Be Developed:
1. Professional Profile Survey (technical and behavioral)
2. Feedback meeting the Behavioral Profile Survey (BPS)
3. Setting the time in work hours and work schedule
4. Individual guidance meeting for the improvement of human behavior
Project 6 – Business Strategy and Human Resources
Specific Objective: To hear and guide the contractor and / or executive in matters relating to daily work, when proposing alternative forms of solution or setting priorities.
Methodology: Consultation of up to 1 hour set by local consultants.
Project 7 - Strategic Meeting
Specific Objective:
Monitoring of strategic meetings with the board, in order to mediate, facilitate and provide suggestions on the discussed topics. Guide on the best practices in communicating with employees.
Project 8 – Internal Rules in Management of People:
Preparation of Policies and Procedures of People Management, aiming the organization in the human and organizational development process and the promotion of the commitment and appreciation of employees, toward fulfillment of the goals of business of the organization.
Steps:
1. Data survey with the board
2. Establishment and validation of Internal Rules
3. Establishment of the Internal Policies and Procedures in Managing People
4. Monitoring with the legal office of the client company, to review such documents
5. Preparation of the booklet of Internal Rules and the folder of Policies and Procedures of People Management
6. Preparation of the spreadsheet and evaluation of the numbers provided by the company for preparing the budget in People Management
7. Creation of the Code of Ethics along
Project 9 - Behavioral Development:
Leadership Development: through lectures on behavioral issues and related to the reality of managing people and processes of the company to the directors/managers.
Discussed Topics:
• The importance of self-knowledge;
• Barriers and opportunities in daily work;
• Communication and interpersonal relationship as the basis of professional achievement;
• Positive results through effective teams and the art of influencing people;
• Decision making and conflict management;
• Behavioral aspects of the negotiation process.
Methodology: experiences, case study, team dynamics and theoretical exposure.
Estimated time:: from 1h30 to 2h in each topic.
Development of the Work Team: through workshops on topics related to everyday behavior, aiming to integrate the actions of influential professional to the company.
Discussed Topics:
• Integration for the construction of goals and dreams;
• Visible and Invisible: The art of interacting with people in the practice of the position;
• Awareness of responsibility to carry out the mission of the position and high performance;
• Decision making with assertiveness.
Estimated time: from 1h30 to 2h in each topic.
Definition of Organizational Culture: Development, implantation, redirect the culture of the company by reinforcing the role of leadership, programs of quality of the behavioral competence and others that contribute with the improvement of the image and increase of the market share of company.
Discussed Topics:
• How to “order” to run;
• How to eliminate gossip;
• How to select;
• How to provide feedback/evaluation;
• How to fire.
Methodology: Operational training about people administration, guiding and passing information of internal and appropriate procedures, meeting the existing laws.
Estimated time: 1 hour for each topic.
Other Projects:
Lectures: They are developed and taught lectures on Human Behavior and Strategies of People & Business in accordance with the need of the client company.
Research in Business Management: searches are compiled from the business and human behavior in accordance with the need of the client company.
Teaching material: marketing of films of motivation and guidance on matters relevant to human behavior
Responsible Consultant: Raquel Kussama, Currently the consultant of NJE CIESP - Indaiatuba and coordinator of the Entrepreneurial Excellence Award CIESP - Campinas. Degree in Social Work specialized in Human Resources and courses in Anthropology and Organizational Development. She has worked for more than 20 years in the area of HR and business strategies, serving national and multinational companies of small, medium and large sizes in the application of the concept of People & Business Strategies and implementation of HR processes and tools. Lecturer with topics aimed at Human Behavior and Social Relations of Work. Awarded by the Certification in People Management, by FIESP in 2004. Director of LEXDUS.
Curriculum
Raquel Kussama
45 years old - Brazilian - Resident in Campinas / SP / Brazil
Personal Contact: 55 19 3252-6696 / 9341-7938
e-mail: entrenos@lexdus.com.br
Source:
Website: www.raquelkussama.com.br
Google – Raquel Kussama
YouTube – Raquel Kussama
Professional Qualifications:
Experience of more than 25 years development in small, medium and large size companies of Campinas, São Paulo, Osasco, Brasília, Belém, Minas Gerais, Goiânia, Salvador, Recife, in the economy segment: industry (chemical, metallurgy, agribusiness, textiles, foodstuffs, capital goods), services, trade and public administration.
For the past 15 years, we’ve been working with focus on Professional Competence whether technical, behavioral, emotional, spiritual, highlighting some work
Sites: www.lexdus.com.br / www.raquelkussama.com.br
Blog: http://raquelkussama.blogspot.com
Google: Raquel Kussama
You Tube: TVRaquelKussama
